Frequently Asked Questions

Medicaid:

This section will answer most commonly asked questions regarding Title 19 & 20 waiver programs.

Q: Can your nurse aides run errands for clients?
A: Yes. Our aides can run errands such as grocery shopping and picking up prescriptions from the pharmacy, etc.

Q: Are your nurses aides allowed to transport their clients to the doctor, the store, etc.?
A: No. The Missouri Department of Health and Senior Services prohibits nurse aides from transporting their clients. The aides are not even allowed to ride with the client or family or even the bus. They cannot travel anywhere with a client at all. The only way we could transport is if it is private duty and the client signs a waiver for the transportation policy.

Q: Can the aide stay overnight with the client?
A: No. The Missouri Department of Health and Senior Services prohibits the aide from residing in the client's home for 24 hour periods or more with the client. Clients always have the choice of paying for private duty should the need arise.

Q: How many hours of service can I qualify for and how do I go about obtaining Medicaid services?
A: This depends on several factors. Monthly hours vary from client to client from as little as sixteen hours per month to over 300 hours per month. You can find out how many hours you qualify for by calling the Missouri Department of Health and Senior Services or one of our staff members will assist you in contacting your case manager or refer you to the intake department at the Missouri Division of Senior Services.

Q: Do you have a question we haven't covered? Would you like to find out more about Caregivers In Home Services, Inc. and what we offer?
A: We'd love to hear from you! Please contact us today.